Privacy Policy

In this privacy policy, we explain how all your data is treated with strict confidentiality by us. The data you provide is used solely for processing your orders. We will only share the data with third parties (e.g., delivery services) if it is necessary for order processing.

Order data is transmitted securely and encrypted. However, Online-Glasshop.de does not assume any liability for data security during these transmissions over the internet (e.g., due to technical errors by the provider) or for criminal access by third parties to files on our website. Access data for customer login, which is transmitted to the customer upon request, must be treated as strictly confidential by the customer, as we do not assume any responsibility for the use and handling of this data.

You have the right to request free information, correction, blocking, and deletion of your stored data at any time. Please contact us at info@online-glasshop.de or send us your request by post.
We implement technical and organizational security measures to protect your data managed by us against accidental or intentional manipulation, loss, destruction, or unauthorized access by third parties. Payment data is transmitted in an encrypted format.

The privacy policy is in accordance with the Federal Data Protection Act (BDSG) as well as the Telemedia Act (TMG).

Your Rights as a Data Subject   

Insofar as your personal data is processed during your visit to our website, you have the following rights as a "data subject" under the GDPR:   

Information   

You may request information from us regarding whether your personal data is being processed by us. There is no right to information if providing the requested information would violate the confidentiality obligation pursuant to § 83 of the German Tax Consultancy Act (StBerG) or if the information must be kept confidential for other reasons, particularly due to a predominant legitimate interest of a third party.

By way of deviation from this, there may be an obligation to provide information if, particularly considering the risk of imminent harm, your interests outweigh the interest in confidentiality.

The right to information is also excluded if the data is stored solely because it cannot be deleted due to statutory or regulatory retention periods, or if it serves solely for data backup or data protection monitoring purposes, provided that providing the information would require a disproportionate effort and processing for other purposes is excluded by appropriate technical and organizational measures.

If your right to information is not excluded in your case and your personal data is processed by us, you may request information from us regarding the following details:

– Purposes of processing,

– Categories of personal data processed by you,

– Recipients or categories of recipients to whom your personal data is disclosed, particularly recipients in third countries,

– If possible, the planned duration for which your personal data will be stored, or, if that is not possible, the criteria for determining the storage duration,

– The existence of a right to rectification or deletion or restriction of processing of your personal data or a right to object to this processing,

– The existence of a right to lodge a complaint with a supervisory authority for data protection,

– If the personal data has not been collected from you as the data subject, the available information about the source of the data,

– ggf. das Bestehen einer automatisierten Entscheidungsfindung einschließlich Profiling und aussagekräftige Informationen über die involvierte Logik sowie die Tragweite und angestrebten Auswirkungen automatisierter Entscheidungsfindungen,

– ggf. im Fall der Übermittlung an Empfänger in Drittländern, sofern kein Beschluss der EU-Kommission über die Angemessenheit des Schutzniveaus nach Art. 45 Abs. 3 DSGVO vorliegt, Informationen darüber, welche geeigneten Garantien gem. Art. 46 Abs. 2 DSGVO zum Schutze der personenbezogenen Daten vorgesehen sind.   

Berichtigung und Vervollständigung   

Sofern Sie feststellen, dass uns unrichtige personenbezogene Daten von Ihnen vorliegen, können Sie von uns die unverzügliche Berichtigung dieser unrichtigen Daten verlangen. Bei unvollständigen Sie betreffenden personenbezogenen Daten können sie die Vervollständigung verlangen.   

Löschung   

Sie haben ein Recht auf Löschung (“Recht auf Vergessenwerden”), sofern die Verarbeitung nicht zur Ausübung des Rechts auf freie Meinungsäußerung, des Rechts auf Information oder zur Erfüllung einer rechtlichen Verpflichtung oder zur Wahrnehmung einer Aufgabe, die im öffentlichen Interesse liegt, erforderlich ist und einer der nachstehenden Gründe zutrifft:

– Die personenbezogenen Daten sind für die Zwecke, für die sie verarbeitet wurden, nicht mehr notwendig.

– Die Rechtfertigungsgrundlage für die Verarbeitung war ausschließlich Ihre Einwilligung, welche Sie widerrufen haben.

– Sie haben Widerspruch gegen die Verarbeitung Ihrer personenbezogenen Daten eingelegt, die wir öffentlich gemacht haben.

– Sie haben Widerspruch gegen die Verarbeitung von uns nicht öffentlich gemachter personenbezogener Daten eingelegt und es liegen keine vorrangigen berechtigten Gründe für die Verarbeitung vor.

– Ihre personenbezogenen Daten wurden unrechtmäßig verarbeitet.

– The deletion of personal data is necessary to fulfill a legal obligation to which we are subject.   

There is no right to deletion if deletion is not possible or only possible with disproportionate effort due to the specific nature of the storage in the case of lawful non-automated data processing, and your interest in deletion is minimal. In this case, restriction of processing will replace deletion.   

Restriction of processing   

You may request the restriction of processing from us if one of the following reasons applies:

– You contest the accuracy of the personal data. In this case, the restriction may be requested for the duration necessary for us to verify the accuracy of the data.

– The processing is unlawful and you request, instead of deletion, the restriction of the use of your personal data.

– Your personal data is no longer needed by us for the purposes of processing, but you need it for the establishment, exercise, or defense of legal claims.

– You have lodged an objection pursuant to Article 21(1) of the GDPR.

The restriction of processing may be requested for as long as it is not yet clear whether our legitimate reasons outweigh your reasons. Restriction of processing means that the personal data may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of significant public interest. Before we lift the restriction, we are obligated to inform you.   

Data portability   

You have the right to data portability, provided that the processing is based on your consent (Article 6(1)(a) or Article 9(2)(a) of the GDPR) or on a contract to which you are a party, and the processing is carried out using automated procedures. The right to data portability includes the following rights, provided that the rights and freedoms of other persons are not affected: You may request that we provide you with the personal data you have provided to us in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another controller without hindrance from our side. As far as technically feasible, you may request that we transmit your personal data directly to another controller.   

Objection   

If the processing is based on Article 6(1)(e) of the GDPR (performance of a task carried out in the public interest or in the exercise of official authority) or Article 6(1)(f) of the GDPR (legitimate interest of the controller or a third party), you have the right to object at any time to the processing of your personal data for reasons relating to your particular situation.

This also applies to profiling based on Article 6(1)(e) or (f) of the GDPR. After exercising your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims. You may object at any time to the processing of your personal data for the purposes of direct marketing.

This also applies to profiling associated with such direct marketing. After exercising this right to object, we will no longer use the personal data in question for direct marketing purposes. You have the option to communicate your objection informally by phone, email, or by sending a letter to our postal address.   

Withdrawal of consent   

You have the right to withdraw your consent at any time with effect for the future. The withdrawal of consent can be communicated informally by phone, email, possibly by fax, or by sending a letter to our postal address. The withdrawal does not affect the lawfulness of the data processing that has taken place based on the consent until the withdrawal is received. After the withdrawal is received, data processing that was based solely on your consent will cease.   

Complaint   

If you believe that the processing of your personal data is unlawful, you can file a complaint with a data protection supervisory authority that is responsible for the location of your residence or workplace, or for the place of the alleged infringement.   

Status and Update of this Privacy Policy   

This privacy policy is current as of May 25, 2018. We reserve the right to update the privacy policy as necessary to improve data protection and/or to adapt to changes in regulatory practices or case law.   

Information about Cookies

Cookies Cookies are text files that contain information created by the web server and are stored on the user's computer. When trying to open a webpage, the browser sends this data back to the web server.

Cookies They are used for user authentication when visiting the site (login, password), for storing parameters of the page set by the user, for collecting statistics, etc.

On our website, we use cookies for the following purposes:
– Warenkorb Verwaltung während Ihrer Bestellabwicklung / Sitzung.
– Storing your preferences for future visits and easier future ordering in our online shop.

In this shop, only the current session ID is stored in a cookie so that you can continue your shopping during a subsequent visit. To use our shopping cart, temporary cookies must be allowed! The cookie is active only for the duration of the opened browser window, at most for 3 hours. Please ensure that you close your browser window when using a public computer to access the shop.

The data stored in our cookies are not linked to your personal information (name, address, etc.). Without your explicit consent, we will not link the data stored in our cookies with your personal information (name, address, etc.).

Most browsers accept cookies by default. You can allow or block temporary and stored cookies independently in the security settings. If you disable cookies, some features on our site may not be available, and some webpages may not display correctly.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser transmits to us automatically. These include:

IP Address (anonymized)
Browser type and browser version
Used operating system
Referrer URL
Visited page
Hostname of the accessing computer
Date and time of the server request

The purpose of collecting the log files is the operation of the website, security, and the optimization of our services. We reserve the right to review this data subsequently if we become aware of concrete indications of illegal use.

Google Web Fonts

This page uses what are known as web fonts to display the text. These are provided by Google (http://www.google.com/webfonts/). When you access our page, your browser loads the necessary web font into its cache. This is necessary so that your browser can display our text with an improved visual appearance. If your browser does not support this feature, a default font from your computer will be used for display.

For further information on Google Web Fonts, you can find it at https://developers.google.com/fonts/faq?hl=de-DE&csw=1

General information on data protection at Google can be found at http://www.google.com/intl/de-DE/policies/privacy/

Note on Google Analytics

On our website, data is collected and stored using a tracking tool for marketing and optimization purposes. Usage profiles are created from the collected data under a pseudonym. You can object to the collection and storage of data at any time with effect for the future.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and allow for an analysis of your use of the website.

The information generated by the cookie about your use of this website is typically transmitted to a server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand.

Only in exceptional cases will the full IP address be transmitted to a server of Google in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by adjusting the settings of your browser software; however, we would like to point out that in this case, you may not be able to use all the features of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link. http://tools.google.com/dlpage/gaoptout?hl=de.

Without your explicit consent, we will not use the tracking tools to do so unnoticed:
– persönliche Daten über Sie zu sammeln
to transmit such data to third parties and marketing platforms
to link the data with your personal information (name, address, etc.)

We also offer the following services:

– Sending newsletters with current offers
– Registration as a regular customer

You can object to these services at any time. You can unsubscribe from the newsletter in your customer account. If you wish to delete your account, simply send an email to our support.

Privacy Policy for the Use of Facebook Plugins (Like Button

Our pages integrate plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button ("Gefällt mir") on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server through the plugin. This allows Facebook to receive information that you have visited our page with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to associate your visit to our pages with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or how it is used by Facebook. For more information, please refer to Facebook's privacy policy at http://de-de.facebook.com/policy.php
Wenn Sie nicht wünschen, dass Facebook den Besuch unserer Seiten Ihrem Facebook-Nutzerkonto zuordnen kann, loggen Sie sich bitte aus Ihrem Facebook-Benutzerkonto aus.

According to the Federal Data Protection Act, you can request information about your stored data free of charge and may have the right to correction, blocking, or deletion of this data. If you have questions regarding the collection, processing, or use of your personal data, as well as requests for information, correction, blocking, or deletion of data, please contact:

Arne Vogler
Online Glasshop
Asendorfer Str. 15
D-21271 Asendorf